During the checkout process you will be given the complete terms of your purchase. Included in those terms is your clear understanding that we are selling these products as containing CBD (cannabidiol) from hemp oil. These products have not been evaluated by the FDA. We are committed to complete compliance with FDA regulations and as such, because these products have not been evaluated by the FDA, we make no claims as to any extra benefits for products containing CBD (cannabidiol). If you decide to purchase our products, you are drawing your own opinions as to any additional benefits or use these products may provide.
All of our products carry a 14-day customer satisfaction guarantee, not including wholesale orders. If you are not satisfied with any of these products, simply return the unused portion of the product for a full refund less any shipping charges. Your acceptance of the terms of purchase means you agree to and understand the refund policy.
1.Obtain RMA (Return Merchandise Authorization) from our support team by emailing firstname.lastname@example.org
2.Ship items to the address provided by Customer service when you are given your RMA
3.Provide a copy of the invoice with the returned products. Such invoice must reference the RMA and include the reason for return.
4.Ship back product in box exactly as it was delivered.
5.All returns must be shipped to Proanti water pre-paid, as Proanti water does not accept shipping collect packages. Proanti water recommends shipping returned with tracking, as risk of loss in shipping the returned product shall be borne solely by the Customer. If returned product is not received by Proanti water, it is the responsibility of the Customer to trace the shipment and no credit will be applied.
Your acceptance of the terms of purchase means you agree to and understand the refund policy.
Damage During Shipping
We take customer satisfaction very seriously. All of our products are tested for quality, and all shipments are carefully inspected before leaving our warehouse. Please check your shipment carefully upon arrival to ensure it has not been damaged during shipping. All claims for damaged product must be made with 72hrs. Please email us at email@example.com and provide detailed information for any product damaged during shipping within that time.